Refund policy
Returns and exchanges
Because our products are made to order, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind. Only in case of a damaged product or a manufacturing error, we offer a free reprint or a refund if you contact us within 30 days of product delivery.
Please review all product details and sizing information carefully before placing your order. To start a return, you can contact us at seemecreations@hotmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. To help us resolve the issue quickly, please include:
- Your order number
- A description of the issue
- Clear photos showing the problem
If the issue is confirmed, we will provide a replacement or refund at no additional cost.
Shipping Policy
All products are made to order. Production typically takes 2–4 business days before shipment.
Shipping Times
Estimated delivery times:
- United Kingdom: 3–7 business days
- Remote areas may require additional time.
Please note that delivery estimates are not guaranteed and may vary during busy periods or due to circumstances beyond our control.
Tracking
Once your order has been shipped, you will receive tracking information via email when available.
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
If an incorrect address is supplied and the order has already entered production or has been shipped, we may not be able to issue a refund or replacement.
Contact Information
If you have any questions regarding your order, please contact us:
SeeMe Creations
Email: seemecreations@hotmail.com
We aim to respond within 24–48 business hours.